Our contact details
Name: Vertas Homes
E-mail: admin@vertashomes.co.uk
The type of personal information we collect
We currently collect and process the following information:
How we get the personal information and why we have it
We collect personal information, such as email for communication, phone number for inquiries, address for eligibility assessment, income for financial evaluation, and benefits type for determining services.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting admin@vertashomes.co.uk
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep Email, Phone Number, Address, Income and Type of benefits (if applicable). If your are deemed as not eligible your information will be removed, if you are eligible the information will be stored until the agreed works have been complete. We will then dispose your information by ensuring the database is cleared of all records pertaining to your data.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at admin@vertashomes.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at admin@vertashomes.co.uk.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Vertas Homes
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